Franchise FAQs

 

12

Q

What locations are we seeking franchises in?

A

NSW

Sydney metro: Campbelltown, Castle Hill, and Penrith, to expand our Sydney presence

Regional NSW: Albury / Wodonga area, Bowral / Mittagong area, Ballina / Byron / Lismore area, Dubbo, Gateshead, Maitland - Lower Hunter, Nelson Bay, Nowra / Bomaderry area, Tamworth, Wagga Wagga, Wollongong

ACT

Canberra – Queanbeyan

Victoria

Melbourne metro: Dandenong, Essendon, Nunawading, Melton

Regional Victoria: Ballarat, Bendigo, Wodonga / Albury area, Geelong, Mildura / Wentworth area, Traralgon / Morwell area, Warragul / Drouin area

Queensland

Brisbane and Gold Coast Region: Chermside, Loganholme, Nerang, to expand our presence across Brisbane and Gold Coast region.

 

Regional Qld: Bundaberg, Cairns, Gladstone / Tannum Sands area, Hervey Bay, Rockhampton, Sunshine Coast, Townsville, Toowoomba, Mackay

Western Australia

Balcatta, Cockburn Central, Mandurah, Bunbury

Q

Do I need previous business experience to become a franchise partner?

A

It’s not essential to have experience running a business, because we’ll be with you every step of the way. To be a successful business owner, it’s important to be self motivated, have excellent customer service and rapport building skills, and sales skills for lead generation, conversion and quote follow up.

Q

Should I become a franchisee?

A

Owning a franchise is often a simpler and cost efficient way of opening your own business. There are numerous benefits to owning a franchise such as leveraging off the franchisor brand, however, being a franchisee is not for everyone.

Are you ready to manage a team?
You may initially start off as a one person operation, however as you build a scalable business, you may find that you need additional employees to staff the showroom, provide measure and quotes &/or install.

Are you motivated to work for yourself?
Sure, to some degree you will have flexibility with your hours, however it takes motivation and dedication to run a successful and profitable business.

Can you to work as part of a team?
Being a Franchisee means you will need to follow an established process outlined in the operations manual.

Do you have financial stability for start up and ongoing cashflow?
We recommend having 6 months worth of cashflow in savings to protect your family’s wellbeing during the start up process.

Q

What ongoing support will I get from SP Screens?

A

In addition to initial professional sales and installation training, our franchisee’s receive all the ongoing support they need to build and maintain a successful business, including:

- Access to a dedicated Franchise Support Manager
- Showroom design and vehicle wrapping artwork
- Marketing support - national strategy and implementation, collateral, and help with preparing additional local targeted marketing campaigns
- Call centre services and sales lead referrals - booking consultations for measure and quotes, booking installations, and processing deposits
- Access to a leading edge, best quality product range
- Supply chain management including negotiated wholesale pricing for a leading edge, best quality product range
- Ongoing research and development
- Access to the company’s technology, know-how and systems
- Central bookkeeping and administration services
- Access to business management advice and support
- Networking and peer support opportunities with other franchisees.

Q

How long is an SP Screens Franchise Agreement?

A

The term of the Franchise Agreements are 5 years, with an ongoing 5 year renewal option at the end of each term.

Q

Do I need to find a location for the showroom?

A

We will work with you to find the most suitable location for the showroom.

Q

Do you train me?

A

We will provide initial training and assistance with start-up. You will spend time on the road with our Sales Representatives and our Installers to gain on the job experience.

Q

How do I start the application process?

A

To start the process, just complete the online enquiry form on the website. Our Franchise Development Manager will call you to further discuss the opportunity and provide you with more information so that you can make an informed decision to progress to the next stage of the application process if you mutually agree.

Upon application, applicants are required to pay a $1,000 application deposit and sign a non-disclosure document.

Q

Is the application deposit refundable?

A

Yes, the application deposit is fully refundable at any stage in your recruitment process. If successful, (after completion of police check, financial checks and screening interviews) the deposit will be deducted from the Initial Franchise Fee.

Q

How much does an SP Screens franchise cost?

A

An SP Screens franchise costs between $30,000 - $50,000 + GST depending on the location and size of the market.

Q

What other costs will I incur?

A

Setup costs

In addition to the upfront franchise fee, you will need to budget for:

- Rental bonds & rent
- Tools
- Showroom stock & signage
- Business equipment
- Uniforms & stationery
- Initial local marketing

Ongoing costs

- Contracted labour
- Bookkeeping Services provided by the franchisor
- Bank charges and merchant fees
- Group and local area marketing support programs
- Software licence fees are for Salesforce apps and MYOB
- Office Expenses include rental of premises and sundry expenses such as postage, electricity and photocopying
- Employment Expenses
- Telephone and Internet expenses
- Motor vehicle expenses

Q

How much money will the bank lend me?

A

Banks typically lend approximately 50% of the purchase price. Each bank will have their own criteria for business loans and we recommend you speak to your bank or mortgage broker before proceeding with an application.

Q

How much working capital do I need?

A

We can provide you with some indicative figures once you have completed the Confidentiality Agreement.

Q

What kind of returns can I expect from running an SP Screens franchise?

A

There are a number variables such as business location and market size. Once you have completed the Confidentiality Agreement, we can discuss projected returns based on historical sales figures within our branch network.

Before you sign the contract, it is essential that you complete your own due diligence and seek independent financial advice.

Q

Can I source my own products, materials and supplies for my business?

A

SP Screens franchisees must supply and install products from an approved product range from certified suppliers in accordance with our operations manual.

You are welcome to purchase stationary and day-to-day items that don’t display any branding from a supplier of your choice.

Q

How long is the typical commercial lease term?

A

Commercial leases are typically 3 years, however this will vary as the term of the lease is set by the landlord.

Q

Do I need to work in the business full-time or can I run my franchise under management?

A

We think it is essential within our industry, to work in your business as an owner operator.

Q

What if I want to own more than one franchise?

A

Once you have a proven success running your franchise for 12 months, you may open another franchise if you can guarantee you can cover both areas or provide continuous services through bringing on more staff. However, our franchisees find managing the business themselves to be more financially viable.

Q

What security checks and licences are required in each state?

A

SP Screens requires all franchisees to pass a police check as part of our due diligence process. This table outlines the licensing requirements in each state and territory:

STATE

BUILDING LICENSING BODY

SECURITY LICENSING BODY

QLD

QLD Building & Construction Commission

N/A

NSW

N/A if only doing work under your licence

NSW Police

ACT

N/A

Access Canberra

VIC

Victorian Building Authority

N/A

WA

N/A

WA Police

TAS

N/A

N/A

SA

Consumer and Business Services

N/A

NT

N/A

N/A

NSW

There are two licences required in NSW at different levels within the franchise.

Security Licence

NSW Security Licences are required for both the franchise and individuals who sell and install our products. Some convictions will automatically exclude you from gaining a Security Licence and from working in the security industry.  NSW Police are the industry regulators for security licences within New South Wales. The police regulate licensing under the Security Licensing & Enforcement Directorate (SLED).

 

Each franchise will need a Master (Business) Licence unique to their ABN.

All Sales Representatives and Installers are required to have an Operative Licence. The class of licence will depend on the staff member selling only or selling and installing.

ACT

Access Canberra is responsible for industry licensing in the ACT under the Security Industry Act 2003.

 

Master Licences

A security master licence authorises the licencee to employ or provide people to carry on a security activity. This licence does not authorise the holder to also carry out security activities unless they themselves have an employee security licence.

 

Employee Licences

Employee licences are only valid whilst the applicant is employed by an ACT company holding a security master licence. A security employee licence authorises the licencee to:

  1. sell security equipment (2B)
  2. carry out surveys and inspections of security equipment (2C)
  3. give advice about security equipment (2D)
  4. install, maintain, monitor, repair or service security equipment (2E)

 

Additional training and temporary licences may apply.

 

WA

There are three licences required in WA at different levels within the franchise.

Franchises in WA will need a Security Agent licence to advertise and supply.

Sales representatives consulting and advising on security door and window security screens will need a Non-Agent Licence - Security Consultant Licence, Class 3

All installers are required to have a Non-Agent Licence - Security Installer Licence, Class 3

Qld

In Queensland, all SP Screens installers are required to have a QBCC Carpentry Contractor licence.  To qualify and apply for this licence there are qualification & financial requirements along with a short managerial course to complete.

SA

All SP Screens installers in SA are required to have a building licence (regulated by the Consumer and Business Services) to install security screens. You will need to meet licensing criteria and provide a copy of a national police check by the South Australian Police. While a security licence does not apply, a security check is required during the building licence application.

Q

Do I have to be an Australian Citizen or Permanent Resident of Australia to franchise with SP Screens?

A

Yes, you will need to be either an Australian Citizen or hold a Permanent Residency to purchase an SP Screens franchise.

Q

What are my legal rights & responsibilities as a franchisee?

A

The Australian Consumer & Competition Commission has put together a Franchising Code of Conduct which outlines franchisee & franchisor rights & responsibilities.